Warranty

BabyPing is produced & manufactured by Y-cam Solutions Ltd

All Y-cam products are carefully designed, manufactured and tested. Should this product prove faulty within 12 months of purchase due to a materials or manufacturing fault, please return it to the original place of purchase.

For guarantee purposes, proof of purchase will be required. We recommend that you retain your receipt and attach it to the supplied user guide and keep it in a safe place. Y-cam does not accept liability for damage arising from abuse, misuse or negligence. This guarantee is not transferable and therefore does not apply to second-hand products.

Need some help?

See an overview of manuals, guides, videos and how to get help from BabyPing. Get some help.

Support Centre

Jump straight to support and see common answers to problems, or get some help from our awesome team in our Support Centre.

Write to us

Use our web form to contact us and we'll be straight back in touch.

Media enquiries

Visit our dedicated media section.

European HQ

BabyPing
c/o bébélephant 
Churchill House
137 Brent Street
London
NW4 4DJ
United Kingdom

Company no. 07226163

North American Office

BabyPing
4500 140th Avenue North
Suite 101
Clearwater
FL 33762, USA

Talk to us

Got a question? You can call us from 9am-5pm Monday to Friday

  • +44 (0)20 8334 7364
  • +1 727 233 8225
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